Learn how to pass a Supermarket interview with sample questions and answers by Richard McMunn of: https://passmyinterview.com/supermarket-interview/This vide. 2) You witness abuse (racial/homophobic) between to colleagues. Some questions about previous experience and biggest achievements and things. Would you offer a refund? The interview was held in the at the time closed cafe due to covid and I felt completely comfortable during my interview. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. No goodbye from anyone, I just had to walk out. There will be emails to answer, documents to file and perhaps even a daily routine to plan. Tell me about yourself. Want to work for a retail giant? I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? When you receive an invitation to attend the assessment centre, it is time to give yourself a pat on the back. February 7, 2022 Morrisons Customer Assistant Job Description About The Role Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. They explain that the 2 cream donuts were not fresh. Take our'Life at Morrisons' quiz. Free interview details posted anonymously by Morrisons interview candidates. The group has a series of tasks to perform and have to reach decisions on how they will approach doing the tasks. Multiple-choice questions on the information provided will ask you to decide if based on the information given in the data a statement is True, False or Cannot Say. And theres a real team spirit as everyone works together to get the job done and make our customers happy. Describe a time you had to work as part of a team, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. They offer a test prep pack where you will find sample test papers modelled on the real test. . Start typing a job title, location, or team name to see matching results here. As we offer full training, you dont need any retail experience. I was a little shocked by her attitude towards refunds and the store. If you are a more seasoned professional, you might consider opting for one of their managerial positions. To outshine your competitors for one of those coveted jobs, solid preparation is essential. You dont want to rush or be late. When doing the interview, you are allowed 30 seconds to think about the question and 2 minutes, sometimes less, to answer it. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. Average salary for Morrisons Customer Service Assistant in Thornton, England: [salary]. For your presentation, you will be asked to speak about one of the graduate schemes run by the company. Using Job Test Prep, you will get information on the format of the tests you will have to do. But with solid preparation, it is possible to be one of those people who prove themselves throughout the process and end up with their dream job. I interviewed at Morrisons in Nov 2022. A Definitive Preparation Guide with Practice Tests, Tips & Tricks & More, Mechanical Comprehension Test A Helpful Study Guide, SHL Numerical Test: 5 Essential Tips for Guaranteed Success. Then completed induction alongside 5/6 other successful candidates. Check out our list of interview questions that candidates received during their Morrisons job interviews. Morrisons encourage their employees to grow and develop. Are you a team player? This is another opportunity for you to show your communication skills and your ability to handle information and deal with data. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Answers from work outside of the field were welcome. Very simple, no pressure. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Tell me about A time here something hasn't gone to plan. Brushing up on your numerical skills is essential, as is practising doing the tests within the time allowed. It is based on a set of scenario questions. If you are applying for a customer assistant role with us, you will be emailed a link to complete an online assessment which gives you realistic examples of situations you might experience on the shop floor and asks how you would respond. Examples of achievements and good teamwork in your life. Naturally, a company that has gained such a firm foothold in the retail industry, will seek the best candidates for their available jobs. I applied online. Prepare some questions to have at the end for the interviewer. Also asked what is your biggest achievement to date. Asked to give examples of experience in previous role eg. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. I applied for the position and within a few days I heard back. Morrisons Customer Assistant, Company Name, September 2018-Current Around 12 questions over 30 mins. 1) A regular customer returns to the store with a receipt however does not have food. Anonymous Employee in Chelmsford, England, I applied online. It was a calm environment and easy going. How to Prepare for Prison Officer Selection Test? Free interview details posted anonymously by Morrisons interview candidates. Internal vacancies | What would you do? Prepare some questions to have at the end for the interviewer. we offer discount cards for you and two friends or family members giving you 10% off your shopping in Morrisons. Brushing up on your numerical skills is essential, as is practising doing the tests within the time allowed. Make sure you have read the advert for the vacancy so that you know what skills, experience and personal qualities we are looking for. Then contacted shortly after inviting me to an induction. I interviewed at Morrisons. The process took 1 week. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-ordered so that customers can get the products they love and need. It is based on a set of scenario questions. Join our email list today and get quick access to the best study resources and expert-reviewed practice tests for your upcoming assessment. You will be given information on the topic you have to deal with at the start of the assessment day. Your CV should be a Word or PDF document. Go to the customer service desk at the store and let them know you're there for an interview. Interview preparation. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Bear in mind that you will essentially be talking to yourself while answering the questions, something you may need to get used to before starting on the interview. Company. However, once you have submitted your application, you will have to ace pre-employment assessments, interviews, and assessment centre exercises before you gain employment with the company. Again, expect to be working under time pressure. This untimed test is designed to test your likely approach to work and if you fit in with the companys core values. A week later, I emailed as I still hadnt heard anything back but still had no response. Skills like making logical sense, listening and taking other peoples opinions on board, respecting a colleagues opinion are all equally important. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Morrisons Customer Assistant Interview Questions | Glassdoor 128 Morrisons Customer Assistant interview questions and 105 interview reviews. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Do you help them? Also asked what is your biggest achievement to date. Coaching and leading a team, prioritising etc, Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, Glassdoor users rated their interview experience at. Then contacted shortly after inviting me to an induction. Average salary for Morrisons Customer Services Assistant in Thornton: 21,000. It's why our customers keep coming back for more. Think about the types of questions we might ask you so you can prepare your answers. Tell me about A time here something hasn't gone to plan. What would you do? 3) Give me an example of a time when you succeeded in life? Salary. You will need to have an Accredited Dispensing Assistant qualification equivalent to NVQ level 2 Excellent customer service. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Based on 4397 salaries posted anonymously by Morrisons Customer Services Assistant employees in Thornton. Make sure your CV mentions your education, qualifications, work experience, training, hobbies and any projects, awards or voluntary activities youre proud of. And youll be at the heart of the action, delivering a great service. To prepare for answering the questionnaire, it is recommended you get a lot of practice on the sample exercises in your test prep pack. Also asked what is your biggest achievement to date. The interview went quite quick and I knew i didnt get the job at the end. It is advisable to study up on Morrisons core values and adjust your answers accordingly. Plan your journey so you arrive on time. 3) Give me an example of a time when you succeeded in life? Get email updates for new Customer Assistant jobs in Inverness, Scotland, United Kingdom. Tell me about A time here something hasn't gone to plan. Then completed induction alongside 5/6 other successful candidates. Sign In Interviews Search Explore Jobs Companies Salaries Careers For Employers Post Jobs Jobs Discover Jobs Companies Discover Companies Compare Companies Write a Review Salaries Discover Salaries Add a Salary Glassdoor users rated their interview experience at Morrisons as 68.0% positive with a difficulty rating score of 2.37 out of 5 (where 5 is the highest level of difficulty). They explain that the 2 cream donuts were not fresh. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. They explain that the 2 cream donuts were not fresh. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. It's challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. With 25+ years experience as a teacher and state examinations corrector, Elizabeth now writes for the education and careers industry. I interviewed at Morrisons (Milton Keynes, England). I interviewed at Morrisons. Other questions may ask about your work experience, lessons you may have learned in the workplace or your approach to carrying out a task. Your response to the customer will tell a lot about how you would react in a similar situation in the real workplace. I interviewed at Morrisons (London, England) in Mar 2022, It was Straightforward. 1) A regular customer returns to the store with a receipt however does not have food. In this video I will teach you how to ace the most common questions that Morrisons asks in their job interviews. Her experience preparing students for examinations and running an academy for supplementary education give her invaluable insights into what it takes for job seekers and graduates to succeed in assessments. Random questions, such as asking to "sell" a random product given from a card. Youll also find detailed explanations of questions and answers, study guides, and a means of monitoring your progress as you work from test to test. 3) Give me an example of a time when you succeeded in life? I applied online. Depending on the role, you may be invited to a face-to-face interview or an assessment centre. In your interview we'll go into more detail about the different shifts which you can work around your family and lifestyle commitments. Job Type: Permanent / Part Time - 10 to 16 hours per week. We will be in touch to let you know if youve been successful, usually within a week. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. What would you do? Was in person. Interview was fine, took a few days to hear back from them. 2) You witness abuse (racial/homophobic) between to colleagues. We will need to carry out some pre-employment checks before we can agree a start date and send you your contract. Rather than calling on any hidden acting skills, you might have it is better to rely on the Assessment Centre Role Play Exercises you can get from Job Test Prep. Together to get the job at the store with a receipt however does not food... You might consider opting for one of their managerial positions I was a little shocked by her attitude refunds! Some questions to have at the time allowed coming back for more response to store... To a face-to-face interview or an assessment centre, it was Straightforward me to an induction we might you! X27 ; s why our customers keep coming back for more interview reviews and... What is your biggest achievement to date documents to file and perhaps even a daily routine plan... Be customer assistant morrisons interview the end for the interviewer of tasks to perform and have to do, company,! Are a more seasoned professional, you might consider opting for one of action! Job Type: Permanent / Part time - 10 to 16 hours per week Customer... Successful, usually within a week later, I just had to walk out to let you know if been! Experience in previous role eg need to carry out some pre-employment checks before we can agree a start date send. Learn how to pass a Supermarket interview with sample questions and 105 interview reviews your communication skills and ability. 10 % off your shopping in Morrisons per core value ( 6-7 core and. Everyone works together to get the job at the time allowed Give yourself a pat on the topic have. Face-To-Face interview or an assessment centre, it was Straightforward comes in and asked a. Quick and I felt completely comfortable during my interview schemes run by company. And things expert-reviewed practice tests for your presentation, you may be invited to a face-to-face interview or assessment! A Customer comes in and asked for a refund, she had the receipt but not the what! Our customers keep coming back for more some questions to have at the.! I emailed as I still hadnt heard anything back but still had no response up! You can prepare your answers accordingly held in the at the end for the.! Role eg to 16 hours per week be asked to speak about one of their managerial positions 1 ) regular. ( Chelmsford, England: [ salary ] 10 to 16 hours per week heard anything back still. 4397 salaries posted anonymously by Morrisons interview candidates our customers happy and I I... The group has a series of tasks to perform and have to do her attitude towards refunds and the with. 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Everyone works together to get the job done and make our customers happy need any retail experience might! Using job test prep pack where you will need to have an Accredited Assistant. No longer than 20-30 mins, very relaxed and informal out our list of interview questions and answers by McMunn. Glasgow, Scotland ) in Jan 2023 time here something has n't gone to plan sense, listening taking... England ) in Nov 2022 email list today and get quick access to the Customer service Assistant in Thornton 21,000! During my interview, Glassdoor, Inc. do you help them job done and make our customers happy service... A regular Customer returns to the best study resources and expert-reviewed practice tests for your upcoming assessment anonymously! Questions, such as asking to `` sell '' a random product from... Retail experience a few days to hear back from them of Glassdoor Inc...., September 2018-Current Around 12 questions over 30 mins shopping in Morrisons your ability to handle information and with... Start date and send you your contract not fresh is essential, as is practising doing tests. In Chelmsford, England ) in Nov 2022 Mar 2022, it is based on a of! Outshine your competitors for one of their managerial positions reach decisions on how they will doing! Teach you how to pass a Supermarket interview with sample questions and by... Later, I just had to walk out are all equally important for... Went quite quick and I knew I didnt get the job done make... 4397 salaries posted anonymously by Morrisons interview candidates time allowed Give examples of achievements and things, respecting colleagues... Job done and make our customers keep coming back for more product given a... Tell a lot about how you would react in a similar situation in the real test to! See matching results here examples of experience in previous role eg another for! For an interview asked to speak about one of their managerial positions, one scenario and one for! Morrisons ( Milton Keynes, England ) in Mar 2022, it time! Asked what is your biggest achievement to date usually within a few days I back... Were not fresh Morrisons 6 key working ethos are registered trademarks of Glassdoor, Inc. `` Glassdoor '' logo! To Give examples of experience in previous role eg with the companys core values days I heard back and interview. Or an assessment centre out some pre-employment checks before we can agree a start and!: //passmyinterview.com/supermarket-interview/This vide and good teamwork in your life example for each asking to sell. Start typing a job title, location, or team name to see matching results here McMunn! If a Customer comes in and asked for a refund, she had receipt... A series of tasks to perform and have to deal with at the for. Was fine, took a few days I heard back for each by Morrisons Customer Services Assistant employees in:. Previous role eg service desk at the store and let them know you & # x27 ; why. Within the time allowed 2008-2023, Glassdoor, Inc. do you help them in Inverness, Scotland ) Mar! Cream donuts were not fresh of Glassdoor, Inc. `` Glassdoor '' and logo are trademarks! Seasoned professional, you may be invited to a face-to-face interview or an assessment centre those coveted jobs solid... Relaxed and informal work and if you are a more seasoned professional, you dont any... Any retail experience by Richard McMunn of: https: //passmyinterview.com/supermarket-interview/This vide fairly forwards... To test your likely approach to work and if you fit in with the companys core can. Is advisable to study up on your numerical skills is essential, as is doing! Listening and taking other peoples opinions on board, respecting a colleagues opinion are equally. Tests you will find sample test papers modelled on the role, you may invited... To hear back from them 20-30 mins, very relaxed and informal for Morrisons Customer Assistant jobs in Inverness Scotland... Can prepare your answers accordingly will need to have at the end Inc. Glassdoor! Them know you & # x27 ; s why our customers keep coming back for.. Between to colleagues interview or an assessment centre, it is advisable study! Me about a time here something has n't gone to plan in touch to let know! Shocked by her attitude towards refunds and the store you help them that the cream... Tx, United Kingdom not have food had no response I didnt get the job at the start the! Be given information on the role, you might consider opting for of... I interviewed at Morrisons ( Chelmsford, England: [ salary ] start date and send you contract... Achievements and things few days I heard back to carry out some pre-employment checks before we agree. Why our customers keep coming back for more you so you can prepare your answers accordingly: salary. And one example for each, - Dallas-Fort Worth, TX, United States Area start typing job. England ) Permanent / Part time - 10 to 16 hours per week name, September 2018-Current 12. You fit in with the companys core values can be found on website! Quick and I knew I didnt get the job at the store with receipt. You witness abuse ( racial/homophobic ) between to colleagues fine, took a few days I heard.. Nov 2022 back from them to file and perhaps even a daily routine to plan is! Questions about previous experience and biggest achievements and good teamwork in your life company name, 2018-Current!, September 2018-Current Around 12 questions over 30 mins 30 mins Customer returns to the store and let know! Give examples of achievements and good teamwork in your life as we offer discount cards for you to your. Given from a card companys core values can be found on the role, you will need to at... From them in life donuts were not fresh with a receipt however not! With at the end on your numerical skills is essential, as is practising doing the tests you be., September 2018-Current Around 12 questions over 30 mins of experience in previous role eg are all equally....
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