Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/27\/Contact-StubHub-Step-9.jpg\/v4-460px-Contact-StubHub-Step-9.jpg","bigUrl":"\/images\/thumb\/2\/27\/Contact-StubHub-Step-9.jpg\/v4-728px-Contact-StubHub-Step-9.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}. Stubhub serves customers worldwide. WebStubHub is an American ticket exchange and resale company. In March, the entertainment industry crashed. It was highly stressful work for everyone, conducted swiftly under a time crunch, but the entire company came together to help get it done, showing great flexibility, understanding and resiliency, as well as a sense of urgency. It was now time for me to leave and begin my own next chapter, secure in the knowledge that I had completed the critical work of helping the company survive the immediate Covid crisis and stabilize for the longer term. Terms of the deal are not being disclosed. I was prepared to take on this type of corporate risk, which would directly impact my own ability to succeed in the job, although I took care to include protections in case of a company merger or acquisition when negotiating my employment contract. How do I ask Stub Hub to list an event for which I have tickets? Although we did our best to offer reasonable severance packages and other resources, there is no denying the dislocation and pain people experienced. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. It was time for me to choose possibility once again. We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. Published and reprinted by permission of Houghton Mifflin Harcourt. In 2018 and 2019, eBay faced mounting pressure from shareholders. He was thrilled to be buying his old company back fourteen years after hed left it. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. Through technology and world-class customer service, StubHub's store simplifies buying, selling and accessing incredible live experiences. StubHubs customer service line is available from 5:00 AM to 9:00 PM Paci During March and April of 2020, our leadership team and I rapidly restructured multiple parts of StubHub and its operations. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. On March 13, precisely one month after our companys sale, Covid-19 dealt the U.S. entertainment industry a body blow. I ordered tickets but can't view them online even with the access code. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. Joel Santirso Senior Product Manager. Stubhub serves customers worldwide. She has a successful track record scaling and growing businesses internationally. We use cookies to make wikiHow great. Search through past posts using the search bar at the top of the forum page. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. With this acquisition, StubHub will grow its presence across Latin America and Europe and expand into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and being the first ticketing company with stadium naming rights in 2013. During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. Founded in 2,000 and with presence in over 40 WebIndustry: Ticket sales office for sporting events, contract Printer Friendly View Address: 173 W Election Rd Draper, UT, 84020-9492 United States See other locations StubHub closes offices in San Francisco and Shanghai StubHub Change is still afoot. StubHub offers the ability to learn and grow as an engineer at an incredible pace due to small and interconnected teams with engineering management that provides expert guidance and support. We did the best we could, offering a combination of 120 percent credits on the site toward future purchases and cash refunds in certain states, and trying to communicate transparently. % of people told us that this article helped them. Corporate Phone Number: 1-415-222-8400. customersupportuk@stubhub.co.uk. wikiHow is where trusted research and expert knowledge come together. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. AtStubHub, our mission is simple: help fans find fun. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. Choose Possibility: Take Risks and Thrive (Even When You Fail). Throughout North America, the United Kingdom and Germany, StubHub provides the total end-to-end event going experience. Check your order confirmation email for WebWe send a demand letter to the StubHub corporate office to start the process of solving your case before you move forward with arbitration. Luckily, weve compiled (and tested!) Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub. Viagogos CEO would want to run the combined company, leaving me out of the top job and unable to realize the bigger ambitions Id had for the company. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. Enjoying This Built In Excerpt? Buy Sukhinders Book! My Secret to the Success of Amazon? Since I had no interest in serving as StubHubs number two leader after the merger, he and I agreed amicably that I would depart shortly after the transaction closed. Join the list. After leaving Joyus, I took several months off to evaluate different opportunities to lead a larger company, hopefully in e-commerce. On February 13, 2020, the sale process concluded, and I began mentally preparing for my upcoming departure. The implications for my own role at StubHub were uncertain. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. Londons Investment Appeal Is Unraveling as Arm Heads to the US, UN report: Modern weapons being smuggled to Haiti from US, British Parents Turn to Home Equity to Help Young Buy Property, Japanese Unions Seek Biggest Pay Rise in 25 Years for Workers, Sorry, Fed, Most US Mortgage Rates Were Locked In During Pandemic Lows, Federal Grants Aim to Reconnect Communities Divided by Highways, Amazon Is Closing Its Cashierless Stores in NYC, San Francisco and Seattle, China E-Commerce Giant JD Set for $1.4 Billion Discount Spree, In Blacklisting Inspur, US Targets Partner Used by Intel and IBM, OpenAI Rival Stable Diffusion Maker Seeks to Raise Funds at $4 Billion Valuation, Between Rounds of Golf, Trumps Searching for the Perfect DeSantis Diss, Your Saturday UK Briefing: Sunak Chalks Up a Win as the Budget Looms, Harrods Shrugs Off Recession Fears as Rich Get Richer, FT Says, Wealthy NYC Family Feuds Over $258 Million Madison Avenue Sale, Tom Sizemore, 'Saving Private Ryan' Actor, Dies at 61, The Exhibit Reality TV Show PittingArtist Against ArtistIs No Masterpiece. WebGet in touch with us today! It's often the quickest way to sort something out. Open our virtual assistant, click on "Contact And after my years-long risk at Joyus, I was ready to jump into leading a successful and well-established consumer service and help it to grow even more. To subscribe, click on the button below and copy the URL into an RSS reader. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. How do I contact? Its possible that someone with an identical problem has posted for help before. For more information about the company and its global portfolio of online brands, visitwww.ebayinc.com. WebStubhub, Inc. operates as an entertainment ticket agency. Field Operations and Last Minute Services. This Supreme Court Case Could Redefine Crime, YellowstoneBackers Wanted to Cash OutThen the Streaming Bubble Burst, How Countries Leading on Early Years of Child Care Get It Right, Female Execs Are Exhausted, Frustrated and Heading for the Exits, No Major Offer Expected on Childcare in UK Budget, Biden Gives Medal of Honor to Trailblazing Special Forces Member, Climate Change Is Launching a MutantSeed Space Race, UK Braces for Rare Weather Event That Risks Late-Winter Freeze, What Do You Want to See in a Covid Memorial? Singh Cassidy will be based in StubHubs San Francisco headquarters. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. Founded in 1995 in San Jose, Calif., eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. To compare, worldwide StubHub employees have given a rating of 3.4 out of 5. Somehow, Id have to navigate us through it. We pride ourselves on being a brand differentiator who engages with StubHub customers in-person to amplify the fan We ourselves chased thousands of sellers who already held these same funds in their own bank accounts (since we remitted cash to sellers very quickly after any ticket sale in the course of normal operations). Excerpted from Choose Possibility: Take Risks and Thrive (Even When You Fail) by Sukhinder Singh Cassidy. It provides services for buyers and sellers of tickets for sports, concerts, theater, and other live entertainment events. Singh Cassidy succeeds Scott Cutler at StubHub, who recently became SVP and head of eBays Americas business unit. Picking up your tickets at one of our Last Minute Service Centres? Find contact information here. WebStubHub has 21 current employee profiles, including Founder Eric Baker. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. From media and technology to finance and real estate, leagues and teams across the globe have matured into far more than just back page entertainment. The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. The only boundary to an incredible experience is access, and this acquisition will enable StubHub to offer more events on a global basis to fans and event-goers around the world, and to help them discover new ways to enrich their lives. Alternatively, In 2017, eBay enabled $88 billion of gross merchandise volume. Come join us to plan your next live event experience! 3 if you sold tickets already and have an issue. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. Enjoy! In 2015, eBay enabled $82 billion of gross merchandise volume. We are thrilled to be a part of the eBay family, and we look forward to continuing our innovation in ticketing as part of the StubHub brand.. Surviving wasnt easy. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. Prior to accepting my role, I had come to believe that the ticketing industry would need to consolidate through mergers and acquisitions, and that StubHub could play a key role in this evolution. Give us a call if you need help with something urgent. The acquisition of Ticketbis is not expected to impact the second quarter 2016 or full year 2016 guidance that eBay provided most recently in its first quarter 2016 earnings announcement. Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt