This course can also be delivered in-house: please call 01689 889 100 for more details
My Latest Coaching Session at ITSM EXPERTS | Service Desk Institute - Service Desk Professional Qualification Group Assignment Output during 3 days training with the Service Desk …
Watch this super-short explainer video to find out what the Service Desk Institute's Service Desk Certification programme is all about, and how becoming certified … We’re delighted to announce that Air IT has successfully achieved a 3-star Service Desk Institute (SDI) certification for the second consecutive year, building further on our ‘Customer-led’ maturity level. HDI is the leading events and services organization empowering the technical support and service management industry and its people. Service Desk Manager, Josh Turner, and Service Delivery Manager, Paige Smith . HDI provides help desk training and service desk training with complementary testing and professional certification.
8 Best Free IT Support & Help Desk Course, Certification and Training Online [2020] [UPDATED] 1. We deliver value through Events, Certification and Training, Consulting, Industry News, Research and Resources. The Service Desk Institute owns the standards and is responsible for managing and delivering the SDI courses.
HDI events unite thousands of service and support professionals and leaders each year for premier education, networking, and collaboration. 3-star Service Desk Institute Certification retained.
Connect in person with the entire spectrum of technical service and support.
ServiceNow training and certification services offers cost‑effective education solutions designed to match your skill levels, learning styles and schedules. We started the IT service and support industry over 30 years ago, and are the standard for performance improvement at both the organizational and professional levels. Peoplecert is responsible for accrediting the SDI course training providers and for the SDI syllabi, curriculum, courseware and exams.
We are also wholly committed to the advancement of this community. Posted on 09/08/2019 Share this post. Featuring a variety of delivery options, including live classroom training that can be attended in-person or online, HDI training courses are the gold standard in developing IT help desk and service desk professionals and improving their skills and abilities.